We have talked to Göran Lundell, administrator at Fortinova, and one of the great advantages of using Coredination is that users have easy access to all the information about their assignments gathered in one place, according to him. They no longer have to keep track of notes in two different systems, the staff can write notes about the job directly in their time report. Since all information is available directly in the app, it is now easier for users at Fortinova to follow up on completed jobs and provide feedback to the tenant, according to Lundell.
In addition to Coredination's app, Fortinova uses a customized customer web from Coredination. It means, among other things, that tenants can create error reports directly into Fortinova's workflow. In addition, Coredination automatically handles recurring assignments for property management, which has relieved the business administratively.
Finally, Göran Lundell highlights the benefit for the tenant as an important advantage of the solution, which says something about Fortinova's focus.
